Especially during his first setup during this early access program Jibo can take a couple of hours to update and we recommend giving him some more time if possible. You can view our getting started video and review the getting started FAQs to learn a little more about what to expect.
Just like a brand new computer it could take a couple of hours to install all updates. We do not recommend turning Jibo off while he is updating.
If Jibo has been running for several hours without finishing his initial updates please get in touch with our support team via support.jibo.com.