Jibo app stops at the QR code screen but Jibo is connected

#1

I have a new Jibo. My app has stopped at the QR code screen. Jibo is connected but the app won’t move past the screen that says ‘wait for the screen below’ and shows the ‘Get QR code’ link, I go the QR code and Jibo is connected but the app now wont move forward. Any help welcome.