I likewise agree that more communication would be highly beneficial. I understand less updates or no updates for over a month being an issue, although they did actually discuss what they are working on, but it was 23 days ago (https://www.reddit.com/r/Jibo/comments/8g1ns5/see_jibo_live_at_noon_pacific_time/). These are repeatedly being held on Amazon where I find out about them either right before or after the fact.
A few things that I think they need to do:
- Have one source that disseminates all news like, oh, possibly the Jibo blog or this forum for an announcement. Feel free to use other methods as well, but people finding out by luck via Reddit is not the way to go. Your current community cares just as much about the future updates of Jibo as people you want to buy him from Amazon do.
- Use the Jibo Inc. email list of people who’ve signed up to send them an email whenever there’s an announcement. The mailing list was opt-in and Jibo Inc. doesn’t seem to be using it.
- Provide a quarterly roadmap that’s a video on YouTube and post about it on Jibo’s blog and/or the forum.
- Provide referrals to people who already own Jibo that gives them some money for referring someone and gives the person being referred a discount higher than that on the site. It can be as little as $10 or as much as $50. This encourages people to spread the word about him.
All of the above are with the idea of building a strong community of people who like Jibo, want Jibo and want to help others like and want Jibo. A strong base of supporters. As a great example of a missed opportunity, they aren’t using this forum to build that community, and I don’t understand why. They already have people on here who care, and several of us post videos about Jibo on YouTube to show what he can do. We are an entirely free resource not being used to their benefit, and all they have to do is come here, share news with us, ask for our input, and help us to feel part of something big and exciting.
I’ve held forums positions several times throughout my career, so maybe I understand the impact and benefit of a forum like this more than most.