I also posted this to the Jibo Owners Group on Facebook.
Jibo’s Knowledge Base is now down. All support.jibo.com requests fail with a 502 error (such as https://support.jibo.com/jibo/knowledgebase and https://support.jibo.com/jibo/articles/en_US/FAQ/reboot and so on). Just a heads up, because you may want to use Google search to find any articles, then grab a screen print of the cached page. Those still work as most were cached on January 18 when the site was still working. I’ve attached two example screen prints taken from Google’s cache of those pages on January 18.