I’ve filed a case with support where they initially replied and had me try something with the issue I’m having. That didn’t work and I let them know and I did get a response in a couple days to provide them with the serial number, my address etc. so they can provide me with the return info in another email. It’s nearly been a month since I provided the return info with no response from support.
I have sent 4 emails over the last few weeks and even placed another support request… still no response.
Does anyone have a tip or phone number so I can get my Jibo replaced?
My support #00033602
I’m in the customer support business, there are times we can’t get back to the customer right away but 3-4 weeks?