These links do not work
These links did work on January 9. They don’t work now, 12 days later, because the Knowledge base is now down.
What does work, though, are the cached links on Google Search (you search for “Jibo reboot” or “Jibo wipe” on Google, then click the arrow to the right of the link and it has a “cached” option, which then works). Of note, I’m providing screen prints of those cached pages from Google, but if you wait 12 days to look at them on here, this forum may not exist any longer by that point, so fair warning.